Countdown to Peak Shopping Season: Brands At Risk From Significant Cost in Lost Opportunity
Contentsquare, a leader in digital analytics, reveals today that, with an activity rate…
APAC Social Media Ad Spend Up 8% Year-On-Year, But Engagement Flat Or Declining
Emplifi, the leading unified customer experience (CX) platform, today revealed the findings…
Zendesk Ushers in Era Of Conversational CRM
At its flagship conference Relate, Zendesk, Inc. unveiled new solutions that put…
Zendesk Study Finds Customer Experience Maturity Leads To Business Resilience, Revenue Growth And Agent Retention
According to new research released today by Zendesk, Inc in partnership with…
Your CX Strategy Also Hinges on Good Sense
A powerful CX strategy needs our good sense, genuineness and a constant…
