Safe Space™, the pioneering trusted B2B2C digital mental health ecosystem partner, recently announced its commitment towards enhancing employees’ support and well-being for the National Healthcare Group (NHG). The Safe Space™’s Employee Assistance Programme (EAP) will be rolled out.
“NHG prioritises mental health support for our employees. Safe Space’s EAP will complement existing employee wellbeing initiatives and resources provided by NHG, which include peer support programmes and regular mental health literacy training for our staff. In partnering with Safe Space, we provide an additional avenue for our employees to seek more personalized mental health support to suit their needs,” comments Associate Professor Yong Keng Kwang, Chief Wellness Officer.
Trusted by more than 100 global employers across Asia, Oceania and Africa, Safe Space™’s EAP has been shown to improve the mental well-being of 96% of its clients. Particularly for NHG, Safe Space™ has tailored the EAP to meet the specific needs of NHG’s diverse workforce. Offering both managed and pay-per-use EAP services enables flexible access to counselling services, coaching for mental fitness, and educational resources available in multiple languages. Targeted corporate workshops and training sessions are also conducted to address the mental health issues most pertinent to healthcare professionals.
“We are immensely proud and honoured to be selected by NHG as this represents a pivotal moment for Safe Space™. This partnership underscores our commitment to making mental health support accessible to a larger workforce and to help deliver care beyond hospital walls. Working with NHG allows us to expand our impact and demonstrates our capability to support complex and diverse organisations. It’s an important step forward in our mission to improve workplace mental health access across multiple industries,” shared Antoinette Patterson, Co-Founder and CEO of Safe Space™.
Safe Space™ is committed to ensuring that the support provided is relevant and effective for all staff members in NHG, improving the mental health of the group’s workforce, during the one-year partnership.
Being at the frontier of the digital mental health ecosystem for organisations globally
Poor mental health among employees has been shown to negatively influence employees’ self-esteem and productivity, and increase absenteeism, which would affect not only the individual but also, the organisation as a whole. That is, with 1 in 5 employees struggling with mental health issues, this could result in a 40% churn rate and $15.7B productivity loss annually. While a growing number of organisations recognise and prioritise the importance of providing mental health support for the workforce, there is often poor execution when doing so.
Safe Space™’s EAP addresses the challenge of providing effective mental health support for organisations. From offering end-to-end mental support from prevention to crisis management to even
offering organisations the ability to personalised services, Safe Space™’s EAP designed for corporations is trusted by more than 100 global organisations across Asia, Oceania and Africa. Through the integration of technology, Safe Space™ elevates mental healthcare by increasing accessibility while decreasing the cost of treatment.
“Safe Space™ aims to be an all-in-one mental healthcare partner that not only treats and supports our clients through our online and offline counselling and coaching sessions but also improves awareness and education surrounding mental health. With over 500 therapists located globally, and supporting 30 languages, Safe Space™ is uniquely positioned to provide mental healthcare support not only in Singapore and the SEA region but globally. We will prioritise innovation within the mental health ecosystem to continue Safe Space™’s mission of being at the forefront of the digital mental health landscape,” added Antoinette Patterson.
Safe Space™ is officially listed as a mental health care provider in Singapore and is a certified allied member of the Singapore Association for Counselling (SAC). Safe Space™ is also ISO 27001 and HIPAA (Health Insurance Portability and Accountability Act) compliant.
