The world-renowned logistics company J&T Express has recently made great strides in improving the speed and volume of package delivery to major Chinese and Southeast Asian markets in time for the joyous Lunar New Year celebrations. The company’s dogged pursuit of better operating capabilities and careful pre-holiday preparations are the driving forces behind this advancement.
Enhanced Delivery Metrics: A New Benchmark
J&T Express’s data showcases an impressive uptick in logistics performance during the Lunar New Year. In China, the average daily parcel delivery time saw a reduction by about 5% from the previous year, while the delivery rate experienced a robust 17% year-on-year increase. Singapore’s operations reported an 81% surge in parcel volume and a 9% boost in delivery efficiency. Similarly, Malaysia witnessed a 54% jump in parcel volume, underscoring the company’s growing dominance in the logistics sector.
The Lunar New Year, celebrated across several Southeast Asian nations, underscores the critical role of reliable logistics services amidst the booming e-commerce sector. As the premier courier service provider in Southeast Asia, J&T Express is at the forefront of addressing this demand.
Strategic Enhancements and Collaborations
J&T Express’s extensive logistics network, combined with strategic partnerships with e-commerce platforms and deep-rooted expertise in the Chinese market, has enabled significant upgrades in both infrastructure and personnel. These improvements are designed to tackle the unique challenges of holiday season deliveries.
For instance, J&T Express Vietnam bolstered its workforce by over 3,000 personnel ahead of the Lunar New Year and upgraded more than 100 service points, expanding its operational footprint significantly. The addition of 140 new trucks from THACO AUTO at the year’s end further exemplifies the company’s commitment to enhancing service quality.
Anticipating Market Growth and Challenges
With online shopping flourishing, the demand for efficient delivery services is on the rise, presenting both opportunities and challenges. J&T Express Vietnam’s recent fleet upgrade not only aims at elevating transportation quality but also at addressing the increased delivery demands during festive periods. This strategic move ensures customer satisfaction through guaranteed service excellence and capacity.
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A Vision for Future Growth
J&T Express, recognized by Frost & Sullivan as Southeast Asia’s leading express delivery operator by parcel volume in 2022, continues to innovate with its business model. This approach ensures high service quality, cost efficiency, and localized development across its markets. The company’s proprietary JMS system integrates the entire shipment lifecycle, enhancing operational efficiency.
Expanding its footprint, J&T Express now operates in five additional countries across Latin America, the Middle East, and North Africa, building on its success in China and Southeast Asia. With express delivery services now spanning 13 countries, J&T Express is committed to broadening its global logistics network and elevating service standards.
Looking forward, J&T Express is poised for further growth, seeking new partnerships to deliver unparalleled logistics solutions globally. This ambition reflects the company’s dedication to excellence and innovation in meeting the evolving needs of customers worldwide.
