Foodpanda, a household name in Malaysia for food delivery, has taken a groundbreaking step by broadening its services. The company is now offering a nationwide 24/7 on-demand parcel delivery service, called pandago, that promises to revolutionize the way Malaysians send and receive parcels.
What is pandago?
Pandago is an extension of Foodpanda’s unwavering commitment to convenience and customer satisfaction. With this new service, customers can request the delivery of their parcels by simply updating their Foodpanda app and clicking on the “pandago” tile. The service caters to time-sensitive deliveries, with a guarantee to fulfill most orders in under 60 minutes.
Key Features
- Round-the-Clock Availability: Whether it’s essential documents or surprise gifts, pandago’s availability makes it an indispensable solution for urgent deliveries.
- Real-Time Tracking: With an in-built tracking function, customers can follow their parcels live and even chat with their assigned rider.
- Affordable Pricing: Aimed at everyday convenience, pandago offers its services without straining customers’ wallets.
pandago for Businesses
Since its inception in 2021, pandago has been serving as a Logistics-as-a-Service (LaaS) solution for businesses. Without charging onboarding or commission fees, it has provided a reliable fleet for companies needing an on-demand delivery option. Restaurant operators have particularly benefited, maintaining their quick-commerce systems without needing their delivery fleet.
Words from the CEO
Foodpanda Malaysia Chief Executive Officer, Sayantan Das, reflected on the importance of the new service, stating, “Delivery is such a central part of our lives now and it has never been easier to deliver items such as medication, keys, documents or items that you simply left behind at another location. With pandago, customers can simply send any small item off at any time of the day without busting their wallets.”
Launch Promotion
To mark the consumer-to-consumer (C2C) launch of pandago, new users are being offered a celebratory 20% discount on their first delivery with the voucher code PANDAGO.
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Foodpanda’s latest offering, pandago, represents a significant shift in Malaysia’s delivery landscape, making convenience, efficiency, and affordability its core tenets. The launch of this on-demand delivery service solidifies Foodpanda’s reputation as an innovator in the industry, redefining convenience for customers and businesses alike. Whether for individual needs or business demands, pandago stands ready to meet Malaysia’s growing delivery needs.
