Singapore, 4 December 2023 – In a remarkable display of excellence, The Ascott Limited (Ascott), under the wing of CapitaLand Investment (CLI), has made an extraordinary splash in the hospitality industry. The company has achieved an unprecedented feat at the prestigious World Travel Awards 2023, clinching a total of 34 awards, setting a new benchmark as the most awarded serviced apartment brand in this year’s grand finale.
Ascott’s flagship aparthotel brand, Citadines, has been crowned the ‘World’s Leading Serviced Apartment Brand’, a testament to its innovative design, resilient market presence, and growing global footprint. With nearly 200 properties across more than 30 countries, Citadines stands out for its unique flex-hybrid model that seamlessly combines hotel rooms and serviced residences. This strategy, coupled with a dynamic brand experience programme, has resonated well with the lifestyle preferences of its guests, leading to Citadines’ remarkable seventh consecutive triumph as ‘Europe’s Leading Serviced Apartment Brand’.
The accolades for Ascott did not stop there. The exquisite La Clef Champs-Elysées Paris, part of The Crest Collection, has been adorned with the title of ‘World’s Leading Serviced Apartments 2023’. Nestled near Paris’s famed Champs-Elysées, this luxurious property exudes a blend of historical charm and contemporary elegance. Its design, featuring monochrome tones accented with gold, offers guests stunning views of Paris, including the Eiffel Tower. The combination of comfort, design, and location makes it an unparalleled choice for both business and leisure travellers, further underscored by its five-time recognition as ‘Europe’s Leading Serviced Apartments’.
In a sweeping success, Ascott also secured 32 awards in various regional categories, solidifying its position as a leader in the global hospitality industry. Remarkably, 18 of these titles have been consistently won by Ascott for at least two consecutive years, with Citadines being named ‘Germany’s Leading Serviced Apartment Brand 2023’ for the eleventh year in a row. New achievements this year included being recognized as the ‘Leading Serviced Apartment Brand’ in several markets, including Malaysia, Singapore, and the Middle East.
Ms. Tan Bee Leng, Ascott’s Managing Director for Brand & Marketing, expressed her gratitude and pride: “We are truly humbled by this recognition at the World Travel Awards with a record number of accolades for Ascott. This is testament to the collective resilience, passion, and ingenuity of our remarkable team in creating quality stay experiences for our guests through Ascott’s award-winning brands, no matter where they are in the world.”
She further emphasized the innovative approach that has been pivotal to Ascott’s success: “Our trailblazing flex-hybrid hotel-in-residence model has not only set us apart but has been the anchor of our success, allowing Ascott to adapt to the dynamic needs of modern travellers with increased agility. This acknowledgment of Ascott’s present achievements is an added impetus to us building a future where hospitality is redefined by versatility and sophistication. We are beyond grateful to everyone who has played a part in our achievements – our guests, property owners, and associates, for partnering us on this journey. Here’s to setting new benchmarks and charting new horizons as Ascott continues to define global living in the new year ahead and beyond,” added Ms Tan.
As Ascott marches into the future, it sets a new paradigm in the world of hospitality, constantly evolving and redefining the essence of global living. This year’s overwhelming success at the World Travel Awards is not just a milestone; it’s a beacon of innovation and excellence in the world of serviced apartments.
The full list of awards won by Ascott and its properties can be found in the Annex below.
ANNEX
World Travel Awards Grand Final 2023
• World’s Leading Serviced Apartment Brand 2023: Citadines
• World’s Leading Serviced Apartments 2023: La Clef Champs-Elysées Paris by The Crest Collection
World Travel Awards Asia 2023
• Asia’s Leading Serviced Apartment Brand 2023: The Ascott Limited
• Asia’s Leading Serviced Apartment 2023: Ascott Makati
• China’s Leading Serviced Apartment 2023: Oakwood Premier Guangzhou
• Hong Kong’s Leading Serviced Apartment Brand 2023: The Ascott Limited
• India’s Leading Serviced Apartment Brand 2023: Somerset
• India’s Leading Serviced Apartments 2023: Somerset Greenways Chennai
• Kazakhstan’s Leading Serviced Apartments 2023: Somerset City Centre Atyrau
• Malaysia’s Leading Serviced Apartment Brand 2023: The Ascott Limited
• Philippines’ Leading Serviced Apartment Brand 2023: Ascott
• Philippines’ Leading Serviced Apartments 2023: Ascott Bonifacio Global City Manila
• Singapore’s Leading Serviced Apartment Brand 2023: The Ascott Limited
• Thailand’s Leading Hotel Residences 2023: Oakwood Hotel & Residence Sri Racha
• Thailand’s Leading Serviced Apartment Brand 2023: Ascott
• Thailand’s Leading Serviced Apartments 2023: Ascott Sathorn Bangkok
• Vietnam’s Leading Serviced Apartment Brand 2023: Somerset
• Vietnam’s Leading Serviced Apartments 2023: Oakwood Residence Hanoi
World Travel Awards Europe 2023
• Europe’s Leading Serviced Apartment Brand 2023: Citadines
• Europe’s Leading Serviced Apartments 2023: La Clef Champs-Elysées Paris by The Crest Collection
• France’s Leading Serviced Apartment Brand 2023: Citadines
• Belgium’s Leading Serviced Apartments 2023: Citadines Sainte-Catherine Brussels
• England’s Leading Serviced Apartments 2023: Citadines Islington London
• Germany’s Leading Serviced Apartment Brand 2023: Citadines
• Germany’s Leading Serviced Apartments 2023: Citadines Arnulfpark Munich
• Spain’s Leading Serviced Apartments 2023: Citadines Ramblas Barcelona
• Türkiye’s Leading Serviced Apartments 2023: Somerset Maslak Istanbul
World Travel Awards Middle East 2023
• Middle East’s Leading Serviced Apartment Brand 2023: The Ascott Limited
• Dubai’s Leading Serviced Apartments 2023: Citadines Culture Village Dubai
• Saudi Arabia’s Leading Serviced Apartment Brand 2023: The Ascott Limited
• Saudi Arabia’s Leading Serviced Apartments 2023: Ascott Rafal Olaya Riyadh
• United Arab Emirates’ Leading Serviced Apartments 2023: Ascott Park Place Dubai
World Travel Awards Africa 2023
• Africa’s Leading Serviced Apartments 2023: Somerset Westview Nairobi
World Travel Awards Oceania 2023
• Oceania’s Leading Serviced Apartment Brand 2023: Quest Apartment Hotels
