UnionBank, a commercial banking company, has announced that Ana Aboitiz Delgado will be its new president and CEO, effective January 1, 2025.
Delgado is widely credited for leading UnionBank’s digital retail banking innovations, including the digital bank branch model and UnionBank Online, prior to assuming this role.
She will succeed Edwin Bautista, the current president and CEO, who has had a 27-year career at UnionBank. During his tenure, the bank transformed into the leading digitized bank in the country and set its sights on becoming a retail bank leader.
Delgado joined UnionBank as a management trainee in November 2003. Throughout her career, she has led business development for SME Banking and Retail Consumer Finance, including credit cards and loans.
She was also responsible for designing the customer experience across the Bank’s physical and digital touchpoints, distinguishing UnionBank from traditional banks.
In addition to her roles, Delgado expanded her responsibilities to head the bank’s Institutional Banking business. She also managed customer experience and digital channels, served as a director on the UnionBank board, and chaired the CitySavings Bank board.
Erramon Aboitiz, chairman of the UnionBank Board of Directors, commented on the appointment: “We are looking forward to taking UnionBank to greater heights with Ana at the helm. Her experience and expertise will allow her to lead the Bank’s continued digital transformation which was started by Edwin and has put UnionBank on an accelerated road towards its aspiration to be a great retail bank.”