Businesses should optimize their websites for mobile devices to ensure a seamless buying experience as the trend continues.
Chatbots and personalized recommendations have changed e-commerce. With visual search, voice search, and augmented reality, AI is likely to grow in e-commerce.
Shoppable posts and in-app purchases on Facebook and Instagram are already boosting e-commerce. Social commerce is predicted to develop as social media use rises.
Sustainable e-commerce is predicted to grow as environmental awareness grows. Sustainable products are increasingly valued by consumers.
E-commerce companies always prioritized fast delivery. Same-day delivery will likely grow as desire for rapid pleasure rises.